Last Updated: 11.09.2024

At bailastudio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our website www.baila.studio, services, and any software provided in connection with the service (collectively, the "Service").

Your privacy is of utmost importance to us, and we are committed to complying with the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG), and all relevant German legislation.

1. Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The specific types of information collected will include your full name and email address. Below we detail why we collect this data and how it is used:

• Account Registration: For the purpose of creating and managing your account, we collect your full name and email address. This information is necessary for identifying you as a unique user, providing you with personalized services, and facilitating communication.

• Subscriptions and Payments: If you purchase a subscription, we collect data necessary to process the transaction, which includes your full name, email address, and payment details. Payment processing is facilitated through Stripe, which operates under its own privacy policy. Note, we do not store your credit card information directly.

• Course Plans and Activities: We collect information related to your course enrollments and progress to enhance and personalize your experience with our services.

• Error Tracking and Monitoring: We use Sentry, a third-party service, to monitor and track errors and performance issues in our Service. Sentry may collect certain technical information about your device and usage, such as your IP address, browser type, operating system, and error logs. This information is used solely for the purpose of improving the stability and performance of our Service.

2. Your Rights Under GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate personal data
• Right to erase your personal data (right to be forgotten)
• Right to restrict the processing of your personal data
• Right to data portability
• Right to object to the processing of your personal data
• Right to withdraw consent at any time

3. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, in accordance with GDPR requirements. We will maintain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Data Transfer

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable the use of the information in accordance with this Privacy Policy. However, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

6. Complaints

You have the right to lodge a complaint with a supervisory authority competent for data protection matters, such as the Federal Commissioner for Data Protection and Freedom of Information (BfDI) in Germany.

7. Contact Information

For any questions or requests regarding your personal data and this Privacy Policy, please contact us at dance@baila.studio.